Please read the below Sweetbom.com Delivery Information carefully and ensure the correct delivery method is selected for your order as incorrect selection may delay dispatch of your party cones & gifts.
5 Day Standard UK Mainland delivery – £3.95 Despatch aim within 24 business hours* via Royal Mail 2nd Class post or parcels, or courier depending on weight (please contact us if you would like clarification as courier delivery may require a signature).
Please note that although parcels are not considered missing or delayed by Royal Mail unless the item has not been received within 14 days of posting. All timeframes exclude weekends and bank holi
3 Day UK Mainland Tracked Delivery – £6.95
Despatched within 24 business hours* via Royal Mail 24hr Recorded Delivery or courier.
The package is trackable and will need to be signed for. All timeframes exclude weekends and bank holidays
Collection / pick up – Free, 3-5 days.
From our premises at 5 Swinford Grove, Royton, Oldham OL2 6PQ. Customers will be contacted when their order is ready and a convenient time and date will be arranged for collection
* NOTES & TIMEFRAME EXAMPLES:
Business days and hours are Monday – Friday 9:00am – 5.00pm excluding bank holidays for delivery and despatch as we are not open at weekends. Delivery timeframe examples:
Standard Delivery order received Friday. Despatched Friday or Monday (unless it is a bank holiday Monday, then it would be Tuesday), received by Friday.
Standard Delivery order placed on a Saturday or Sunday. Despatched Monday or Tuesday, received by Friday or Monday.
Should a customer request an order to be left on the premises or with a neighbour if no one will be home to accept the parcel, then this is at the driver’s discretion and at the customer’s own risk.
Parcels are not considered missing or delayed by Royal Mail unless the item has not been received within 14 days of posting.
To help keep postage costs down for our customers larger orders may be separated into two parcels, at no additional cost to the customer. We will email customers should this occur so customers are aware there are multiple parcels for their order.